We don’t want to baffle you with legal jargon so we have tried to keep our policy straight forward but we hope reading it will help you understand how we manage your data. Any questions regarding this policy should be directed to Donna Green at Xtreme Vortex.
Hi! It’s nice to meet you! We are Xtreme Vortex Limited. We are an activity supplier providing exciting interactive games, inflatables and even a Climbing Wall for Corporate Events, Exhibitions, Experiential Events, Family Fun Day’s and many more. We are based in London and cover the South East (London, Kent, Surrey, Sussex, Essex) and further afield to Manchester, Birmingham, Liverpool and more. If you are looking for entertainment for your event you are in the right place!
We are a Limited company, our company number is 10843745. Our registered business address is 26 Littleheath Road, Bexleyheath, Kent, DA7 5HF.
We do occasionally work with other companies similar to ourselves and agencies to provide you with products and services we don’t have in our range. This is to ensure we provide you with the best possible service.
The data controller is Xtreme Vortex Limited. Any questions regarding your data should be directed to Donna Green at Xtreme Vortex. Donna can be contacted on 0203 589 6303 with any questions. Alternatively you can write to Donna at Xtreme Vortex, Little Heath Road, Bexleyheath, Kent. DA7 5HF.
You have a right to complain to the Information Commissioners Office (ICO) ico.org.uk. The ICO are an independent authority for data protection issues in the UK. If you do have a complaint we would appreciate the opportunity to discuss this with you first.
We collect information from you in the following ways:
The information we collect from you will depend on how you contact/interact with us. Please see our explanations below.
When you fill in our online enquiry form we collect the information you put into the form. We collect this information so we can help you with your enquiry. This may be your name, location of your event, phone number, email and any other information you give us in the form.
When you email us we collect your email address and any information you put into your email that will help us to answer your email/enquiry. We collect this information so we can help you with your enquiry.
When you contact us with an enquiry via the phone we will need to collect some information from you to be able to process your enquiry. We will collect your name, event location, phone number and email address. The data is used to process your enquiry.
When you fill in a booking form/contract for your event we need to collect information relevant to your booking. We will collect your name, address, phone number, email address. We will also collect the venue address and any contact numbers we may need. We may contact you after the event to obtain feedback. We may also keep in contact to keep you informed about our products and services relevant to you as a customer.
We sometimes work with event partners who may help us supply services and products we don’t. If we work with other suppliers we may pass them the following information so they can carry out their duties. We do not give permission for them to use your data in any other way other than for your event. We will provide them with your name, phone number and event address. When we work with event partners or agencies they may pass your details to us so we can complete your booking. We do not use this data for any other purpose other than for the event we attend and health and safety.
When you use one of our photo booths the pictures taken may be used by our company, the client and promotor. We pass your photos to the booking agent/client so please keep this in mind when using the booth. When social media sharing is used on any of our Photo Booths we do not collect or pass on any personal data. Any data including iMessaging numbers or email addresses will not be used for further marketing. We do not store or collect data when images are shared via your social media.
We do sometimes take photos at events. These photos are usually of our products but may be of the event in general. We may use these photos for marketing purposes.
You can disable cookies, disabling them is different for each web browser but they can be disabled please refer to your browser support for more information on how to do this. Please note that by disabling cookies this may effect some features on websites.
We retain data for a number of reasons and the length of time we hold data for will vary depending on the nature of the requirement.
Your data is important and when you give us personal information we take care to ensure it is treated securely.
When you email us you are sending information via the internet. Any data you send to us is at your own risk. Once data is received by us we aim to keep it secure on our systems.
Our website is protected with a SSL certificate. A SSL certificate is a digital certificate that authenticates the identity of the website and encrypts information set to the server using SSL technology. If a website has a SSL certificate it can be seen by looking in the address bar, if you see a padlock at the beginning of the web address the site has a SSL certificate. You will see from looking in your address bar our website has the SSL certificate.
Our website may have links to other websites. We do not have control over these websites and are not responsible for their content. Please read their privacy policies as we cannot be held responsible for them even if their website is accessed via the link on our website.
You have the right to ask for a copy of the data we hold about you. We will aim to process this request in a reasonable time. You also have the right to request that the information we hold about you is deleted. We aim to process this request in a reasonable time. Please be aware there are some instances where we cannot delete certain data due to legal and health and safety requirements. If you wish to contact us regarding your data please write to us, give us a call or get in touch via email.